Legal Information

Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your personal information.

Last updated: January 2024

Information We Collect

Personal Information

We collect information you provide directly to us, such as when you create an account, make a booking, subscribe to our newsletter, or contact us. This may include:

  • Name, email address, and phone number
  • Booking and travel preferences
  • Payment information (processed securely through third-party providers)
  • Communication preferences
  • Emergency contact information

Automatically Collected Information

When you visit our website, we automatically collect certain information about your device and usage, including:

  • IP address and browser type
  • Pages visited and time spent on our site
  • Referring website information
  • Device and operating system information
How We Use Your Information

We use the information we collect to:

  • Process and manage your safari bookings and reservations
  • Communicate with you about your bookings and our services
  • Send you marketing communications (with your consent)
  • Improve our website and services
  • Ensure the safety and security of our guests
  • Comply with legal obligations
  • Support our conservation efforts and research
Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies help us:

  • Remember your preferences and settings
  • Analyze website traffic and usage patterns
  • Provide personalized content and advertisements
  • Ensure website security and functionality

You can control cookie settings through your browser preferences. However, disabling cookies may affect the functionality of our website.

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

  • Service Providers: With trusted partners who help us operate our business (payment processors, booking systems, etc.)
  • Legal Requirements: When required by law or to protect our rights and safety
  • Conservation Partners: Anonymized data may be shared with conservation organizations for research purposes
  • Emergency Situations: With emergency services or medical providers when necessary for guest safety
Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • SSL encryption for data transmission
  • Secure servers and databases
  • Regular security audits and updates
  • Limited access to personal information on a need-to-know basis
  • Staff training on data protection practices
Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate or incomplete information
  • Request deletion of your personal information (subject to legal requirements)
  • Object to or restrict certain processing of your information
  • Withdraw consent for marketing communications at any time
  • Request a copy of your data in a portable format

To exercise these rights, please contact us using the information provided below.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required by law. Booking information may be retained for up to 7 years for tax and legal compliance purposes.

International Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure that such transfers are made in accordance with applicable data protection laws and that appropriate safeguards are in place to protect your information.

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the "Last updated" date. We encourage you to review this policy periodically.

Contact Us

If you have any questions about this privacy policy or our data practices, please contact us:

Email: privacy@changamirecamp.com

Phone: +1 - Changamirecamp

Address: Changamire Camp, Zambezi Region